well that's not a bittrex problem. sounds rather like a total burnout of the user.

you fucked up OP, don't blame the exchange

Entropyjs, sorry to hear about the loss of your Steem.
My recommendation for people making transactions / sending Steem or any digital currency would is that if you are unsure what you are doing, to only send a small amount the first time. Yes, there is a cost involved with doing this, but it is much smaller than the cost of making a mistake and losing all of your hard earned Steem.

Hi, 

The tldr for everyone:   Entropy.js, you have my deepest sympathy but the "bittrex" address on the Bitshares network is not owned by Bittrex and we unfortunately can't retrieve those funds.  

The long version:  

It looks like the community (thanks ash!) has deduced what happened with your transfer but I'll pull the details together into a single post.  

Steem and Bitshares are separate blockchains and our deposit addresses on each are different.   On the Steem blockchain it is "bittrex" and on the Bitshares blockchain, it is "bittrex-deposit".   The "bittrex" address on the Bitshares blockchain was registered by some enterprising troll who unfortunately lucks onto deposits like yours.  Bitshares is a decentralized blockchain and we can't stop someone from having the "bittrex" account.  You can contrast that with twitter where were are able to get accounts shutdown or reclaimed when they attempt to steal our identity.

open.STEEM is an asset on the bitshares network and your transfer went to the hacker.  Because that "bittrex" address is owned by someone that isn't us, there is no way for us to get those funds back.  

I realize Richie's response was terse but as cryptogee cited and hundreds of others over the last 2.5 years we've been in business could attest, if it's possible for us to reclaim a mistaken deposit, Richie will make the effort to do so despite it being an incredible amount of time and energy.  

This is possible only in the case where the address you mistakenly sent to has not been registered by someone else.  In those cases we register, claim the funds, and credit your Bittrex account.    

I apologize again for the confusion and we certainly could have done more to explain the situation in the support ticket.  I'll take it under advisement that we put a warning on the dialog telling users to double check the network they are transferring to.  Maybe the team that runs OpenLedger would be willing to block bitshares transfers to the "bittrex" address since it's someone who is obviously scamming.  

If you have additional questions or concerns, we are available for chat on our slack (though not always at 1am on a Sunday morning).  You can get an invite from http://slack.bittrex.com.
- Bill

Sorry, I wasn't trying to be rude or unprofessional.  We handle hundreds of tickets every week and my responses are just trying to address the question at hand.  In this case, there is nothing else we could do to help because we did not own the "bittrex" account on the BTS network.

FWIW, the account looks dormant - https://cryptofresh.com/u/bittrex ... It  has a super low id 1.2.2343 and was there long before we created our deposit account (bittrex-deposit 1.2.22583).  There is also no place where we can report a squatting account;  there seems to be about 10 variations of bittrex* registered on the BTS network.  Wouldn't surprise me if they existed on the STEEM network as well.

well they can't do anything to refund your sent steem, as the Openledger **bittrex** account is a squatted account. 

## i agree,

they could reply more in detail why this is not possible, but in general the support of bittrex is awesome .. 

## to be honest …

… it feels a bit like u want to blame others for the mistake u made .. don't get me wrong ... i feel you as well but instead of complaining about bittrex let's try to find out who is owning the "bittrex" account on OL and maybe u will have a chance then in exchange of paying a fee to the bittrex account holder on steem..  

# let's try to get your funds back together with help of the  community, maybe the owner is nice and will refund your funds .. but we should tweak the harsh tone before IMO

I also made a mistake with Bittrex, sending Steem to my Bitcoin wallet instead of the Steem one by mistake.

They dealt with my problem in a little over 24 hours and refunded me in a little over 48.

So my experience has been good so far, I'm sorry to hear about your problems, I am new as well so don't really understand Openledger. I hope you get it back.

Cheers
*CG*

So you didn't know what you were doing, but its Bittrex's fault. Sure dude.

Ummmm ... I did not understand a little bit, I'm sorry.
You sent your steem on the two exchanges, right? And  tried to send openledgers currency on the Bittrex, right? BUT openledger has is their local currency "open.something", and only use them on their the stock exchange.

By the way, openledger exchange I did not like it for that reason. It is very difficult to understand. A Bitrex is simple and clear, and with his conclusions.

In the blockchain world it is you who will bear all the responsibility for all of your actions.

If you use your private keys to do something undesirable, like send cryptocurrency to wrong account, nobody else can do anything about it, even if they wanted.

Accusing others for your own screw-ups might work in traditional markets, but not in the blockchain world. Please don't even try it. You are just hurting your own reputation.

Why didn't you send a test amount first?  You should never send the full amount the first time.  NEVER.

Have you asked OpenLedger/CCEDK support about the issue?