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How Algorithms and Authoritarianism Created a Corporate Nightmare at United by everittdmickey

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· @everittdmickey ·
$4.30
How Algorithms and Authoritarianism Created a Corporate Nightmare at United
https://www.youtube.com/watch?v=oxedJf5Cg-Y
_The customers with the lowest value to United are flagged for removal from the flight (it wasn't a random selection)._
<center>***The Flight was NOT overbooked***</center>
 United Airlines forcibly removed a man from an "overbooked" flight.  The incident was captured on video by other passengers and the story went viral on the social networks.  United flubbed its response to incident, adding fuel to the anger.  The story went global overnight, sparking massive outrage (hundreds of millions of views in China, an important market for United).  The next day, United stock gets hammered, losing ~$1.4 billion off its stock price by midday.   What happened?  This incident is a pretty good example of how rigid algorithmic and authoritarian decision making can create corporate disasters in an age dominated by social networking.

<center>
[more](http://globalguerrillas.typepad.com/globalguerrillas/2017/04/algorithmic-dystopia.html)
</center>
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vote details (80)
@grandpere ·
$0.03
It is interesting to read how two posts at an hour apart can have links: one philosophical, the other, facts.
https://steemit.com/newsleaks/@everittdmickey/how-algorithms-and-authoritarianism-created-a-corporate-nightmare-at-united
 
https://steemit.com/crypto-news/@dana-edwards/decentralization-is-only-a-means-to-an-end-how-can-we-protect-human-rights-through-technology-moral-amplifiers 

Similar situations occur every day:
*A truck driver who blocked a highway for hours
*A lone wolf that kills dozens of people
*A whale with an erratic behavior that bungles an organization!
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