I had a similar thing happened to me last 2022 Christmas season. I went to a store to buy some Christmas gifts, some bags for my two sisters, toys for my nieces and nephews and some clothes for my brothers. They were quite a lot. Then as ai checked out of the store, oh man! The security alarm kept ringing when I pass by it. The people in the store thought I snatched or stole something..... You know they were not talking but you can see from their faces.... Haha.
I felt so embarrassed and was not happy with it. Good thing one of the staff who assisted me came to my aid and we went on checking the items. To my surprise inside the bag, the cashier was not able to remove the security tags that's why the alarm went off..... In a loud voice, you know for other shoppers to hear.... I told them you should check them properly because people here thinks I am a snatcher or probably a kleptomaniac of some kind!!!

Well, the supervisor apologized saying that the cashier was just a trainee hired for the Christmas season and there were a lot of shoppers too, she was tired because she has no bagger and it was past lunch time she hasn't taken her lunch break yet..... 
Well, I am empathetic so I understand it was just a very uncomfortable experience though. Haha.

I think both brothers are MacGyver, that's for sure. That's why they are brothers...

I'm glad that the issue was solved and that the shop gave something positive, because that's not always the case.

I remember once I bought something for the home, it was an oil cruet, a very nice container to put olive oil in. But internally it was faulty and the shop did not want to recognise the fault or change it, simply because the ticket they gave was not valid for returns, a very strange thing. Some time later I went back to the shop and it seems that there had been many complaints, so they changed the ticket. 

The solution was to fix the product at home and that was it. 

This past Christmas we got a blanket to get to one of our nieces only to find the security tag was still on it. Luckily I have a good number of tools and I was able to get it cut off without damaging the blanket. It was quite the mess though. We didn't realize it until we were just about to meet them, so I had maybe then minutes to get it off!

A uncle loving his niece! Just lovely and I swear to you, put some tears in my eyes... 

As I was reading that, I remembered a similar situation I had many years ago. I bought my mom some clothes and I didn't notice the tag, when I realized, I went back to the store, but when I got there they had taken away the equipment to remove it, there was no way to take it off in the store, I had to leave it for a few days for them to remove it, I couldn't leave it because I had to deliver the gift in two days, I had to go to a store far away from where I live, a whole day for a simple tag to be removed. I need some skills like Taraz's, it would have saved me so much trouble.

>Now, forget about being so lucky here, to return the product and get a refund, it's more bureaucracy than to get a passport, everything is a mess 😅

I had to do some research to find out what the security labels were. 🤭 Good thing you were able to fix it. 

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Poor little thing in the short term, these are pretty and I would have wanted to try them on right away too if I was her. Luckily you got the situation resolved and there are people with hearts left in humans...Good to know. She's lucky to have an uncle that tries hard to keep her a princess. Having two pairs of your favorite thing isn't a bad thing. 😁


I used to work retail and it sometimes happened with instore purchases like 20 years ago. even the back then archaic systems, as a manager, I had access to a database of all purchases made from the brand across all it's stores to be able to track these mishaps and deal with them appropriately, a happy well treated customer comes back time and time again especially when dealt with in reasonable way. I would imagine, in 2024, keeping track in computers has probably gotten better. Like you said, it depends how willing is one to actually take their job and costumers seriously and fairly rather than meet them with complacency.  Thanks for sharing your experience! xox 

Ok. Everything was a disaster. Everything got resolved in the best way, but the question I asked myself when reading was: wasn't there a store where they could take the pajamas to have the tag removed without causing any damage with whatever they use for that?

(I think they take the problems and needs of their customers seriously by giving you a solution like that... that way they ensure that you'll go and buy more or recommend them 🤔... hmm, reasonable.)

I guess it started bad, but got better in the end. They were able to get the security tag off, and you got another one. I do think that good or upscale stores are very generous when it comes to things like these. They care a lot about their image and publicity. I've encountered problems in cheaper stores as well, and they usually just replace or give a missing item, but never giving more than necessary because of their mistake.

You have great taste in jammies. I would love a set just like those. It warms my heart that you love her so dearly. That I "know" all three of  you is a plus too. 

That was pretty cool of the manager (and added bonus great publicity if they were being genuinely decent and not primarily thinking of that).  Yay for the cute one now having the extra set to grow into :D

And as for the Christmas casuals, if they weren't trained properly that's on whoever put them on that job, if they were and just didn't then they definitely did a bad job x_x

You know there's quite a lot of decent people around right, they just tend to be scattered so that concentrations of egotistic self centredness can be diluted a bit XD

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