A very common error among WordPress users is the `white screen and missing buttons error`. Sometimes while using WordPress the user might discover that the editor button and whatever they are typing is not visible, this occurs as a result of the error mentioned above.

![enter image description here](https://cdn.mythemeshop.com/wp-content/uploads/2017/11/How-to-fix-white-text-and-missing-buttons-in-WordPress-visual-editor-buttons-are-not-visible.png)

[Source](https://cdn.mythemeshop.com/wp-content/uploads/2017/11/How-to-fix-white-text-and-missing-buttons-in-WordPress-visual-editor-buttons-are-not-visible.png)

This error also affects the Kitchen sink icon in the WordPress editor. The Kitchen sink is usually used to display some WordPress editor features like underline, copy from word and so on. Some people use the [TinyMCE Advanced Plugin](http://wordpress.org/extend/plugins/tinymce-advanced/) to add extensive features to the kitchen sink, all these will be affected whenever the error pops up.

![enter image description here](http://cdn3.wpbeginner.com/wp-content/uploads/2012/09/kitchensink.jpg)

[Source](http://cdn3.wpbeginner.com/wp-content/uploads/2012/09/kitchensink.jpg)

The contents of this post will cover the different ways which this error can be fixed.

## **Fixing The Error** ##

**Clearing the Browser Cache**

The first thing to do at the advent of the white text error would be to clear the cache on the browser you are using. More often than not this has been found to solve the problem.

Another alternative would be to try to use another browser.

![enter image description here](https://assets.pcmag.com/media/images/530999-delete-your-browser-history-everywhere.jpg?thumb=y&width=810&height=456)

[Source](https://assets.pcmag.com/media/images/530999-delete-your-browser-history-everywhere.jpg?thumb=y&width=810&height=456)

**Change the TinyMCE Scripts**

Sometime after updating the TinyMCE plugin it might interfere with some JS files and result in this error. In this case you have to replace the present TinyMCE script with a fresh one.

To change the scripts

 - Login to your WordPress website [using a FTP client](https://support.domainit.com/index.php?/Knowledgebase/Article/View/1071/0/what-is-an-ftp-client-and-how-do-i-use-one). 

![enter image description here](https://michaeldadams.org/teaching/sftp/4-login.jpg)

[Source](https://michaeldadams.org/teaching/sftp/4-login.jpg)

 - Upon login, locate and open the `public_html` folder, inside this folder open the sub-folder `wp-includes`
 
![enter image description here](http://www.wpgal.com/wp-content/uploads/2014/06/FileZilla-choose-public_html-folder.png)

[Source](http://www.wpgal.com/wp-content/uploads/2014/06/FileZilla-choose-public_html-folder.png)

 - Select the following sub-folders and file sequentially, `wp-includes>js>tinymce`

![enter image description here](https://cdn.mythemeshop.com/wp-content/uploads/2017/11/How-to-fix-white-text-and-missing-buttons-in-WordPress-visual-editor-click-on-js-and-go-to-tinymce.png)

[Source](https://cdn.mythemeshop.com/wp-content/uploads/2017/11/How-to-fix-white-text-and-missing-buttons-in-WordPress-visual-editor-click-on-js-and-go-to-tinymce.png)

 - Remove the old tinymce.js file and add a new js file. After doing this, check if the issue has been resolved

**Fixing the Error in the wp-config.php File**



If any of the above does not fix the error there's a last alternative to try out.

It requires you to open your `wp-config.php` file [using a FTP client](https://support.domainit.com/index.php?/Knowledgebase/Article/View/1071/0/what-is-an-ftp-client-and-how-do-i-use-one) like [Filezilla](https://filezilla-project.org/).

 - Open the `wp-config.php` file located in the root folder `public_html` 

![enter image description here](http://www.denyconformity.com/assets/images/how_to_website/196.jpg)

[Source](http://www.denyconformity.com/assets/images/how_to_website/196.jpg)

Add the following line of code immediately after the opening `<?php` tag

    define('CONCATENATE_SCRIPTS', false); 

![enter image description here](https://www.wpkube.com/wp-content/uploads/2016/04/code-in-wp-config.png)

[Source](https://www.wpkube.com/wp-content/uploads/2016/04/code-in-wp-config.png)

Save the file and check if the error has been fixed.

If any of the main suggestions do not work, you can try out the following, these are not guaranteed methods of fixing this error but they are worth trying out

 - Update to the latest version of WordPress, this also applies to those have the latest version installed already.
 - Update the theme to the latest version, you can also change the theme if the update doesn't work out
 
These are some of the you could try out if you ever come across this error on your WordPress website. If you have any other ways to fix this error share wit us in the comment section.

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