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A massive influx of new customers who beg you to take your money is the best kind of problem any company could dream of having. However, exchanges of bitcoins now have to deal with that situation by finding ways to reduce the burden. As a result, new operators are left with fewer options because, one by one, these places have been closing their doors to customers.

Whether you are trying to enter the world of bitcoin for the first time or that you are a veteran investor trying to diversify your trading centers, you probably have realized that it is not easy to open an account with many exchanges these days. These companies are bombarded with applications and support teams can not maintain timely service. Some of them have already given up accepting new clients for the time being, in order to be able to manage existing businesses.

Bittrex acknowledged the complaints of previously reported users and explained its decision to stop the new registrations by writing the following: "We are excited to have so many new users who want to join the Bittrex community. Unfortunately, we have to do some updates to our support systems and backend to handle the increased traffic and load. "

CEX.IO explains its suspension of new registrations in a similar way: "Every day, a huge number of users register in our exchange, this has put additional pressure on our support and verification teams. Currently, we reached a point where the number of entries sent to our support team became critical. "

And Bitfinex has this message for all those who try to register: "The reason why we have decided to temporarily stop accepting new accounts is because we can not undermine the quality of our services for our current operators by flooding the system with new and small accounts" .

Other exchanges may not have announced an explicit decision to stop accepting new clients, but many people complain that this is what is happening in effect, since their applications are simply not being handled. If you are waiting in line forever while the bitcoin price goes up, the feeling can be agonizing.

Meanwhile, having to quickly address so many new customers has made providing normal service much more challenging for exchanges. Kraken, for example, acknowledged that: "Performance is extremely degraded and unreliable. Clients can expect severe latency and difficulty interacting with all web services and APIs. Applications will often expire and fail. At the moment, the only solution is to wait and try again later. "