Creating an upsell strategy by sme

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business · @sme · Mar 29 '18 (edited)

$96.68

Creating an upsell strategy

Upselling doesn't just fall out of the sky.
-

To be extremely effective our upselling strategy and methods need to be constantly tested and honed.

http://www.phelpswi.us/wp-content/uploads/2014/07/upselling-profit-300x226.jpg
[source](http://www.phelpswi.us/upselling-successfully-increases-customer-satisfaction/)

Once we have figured out what facets of our product and service offerings we want to upsell, we need to develop and test our upsell strategy.

Part of the upsell strategy is what questions we will ask and at what time.

Timing is generally the same. We present our upsell phrase after the decision to purchase is made, but before the sale is concluded and the wallet packed away. With different offerings this may vary slightly so we should test various timings with our customers to work out which ones are optimal for each offering.

The question or phrase we ask is a bit trickier. It should be casual and sort of "by the way". It should be short concise, and to the point. It should never be pushy or unrelated.

It should mention the product or service, why its different and what is the benefit all in one simple phrase that can be mentioned in a matter of fact way.

Some well known ones are "do you want fries with that?" or "something to drink?" or "regular or upsize"

We could use phrases that start with "We could save you some time by... " or "It costs a little more but... "

👍 gavvet, adsactly, dragonslayer109, mandela, timsaid, ngos, sportspodium, sme, pharesim, crazymumzysa, jacor, fred703, a2jimenez, ruthofisrael, graviton, cryptofy, born666, risyu, trinemily, hhumaira, joselync0, g4r3m, plasmachicken, adoer123, velum11, marcoteixeira, niloyroy, darkreaper90, btcalttrader, anassmed, luben, steve-walschot, zeshanjaved, mysticonwheels, vzbsch, abiola-vesta, itsmamedoff, shahbazfayyaz, fawakatube, upvotebot1, ariandiwanranto, fityan, i2015park

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@anassmed · Mar 29 '18

What I mentioned is important in the sale process
When the product offered was simple, the return was better

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@bitgeek · Mar 29 '18

comment

Congratulations @sme, this post is the third most rewarded post (based on pending payouts) in the last 12 hours written by a Hero account holder (accounts that hold between 10 and 100 Mega Vests). The total number of posts by Hero account holders during this period was 339 and the total pending payments to posts in this category was $3174.13. To see the full list of highest paid posts across all accounts categories, [click here](www.steemit.com/steemit/@bitgeek/payout-stats-report-for-29th-march-2018--part-i). 

If you do not wish to receive these messages in future, please reply stop to this comment.

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@burabay · Mar 29 '18

Thank you very much for your post. you have informed us in this regard. I am waiting for your support in the last posting. good luck luck

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@cortexx · Mar 29 '18

$0.83

this trick is bad to a customer that they did not know they've been tricked.

👍 cortexx, mejhor

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@haveitall · Apr 1 '18

I guess the operative word here is "test" As with any product you sell, testing continuously with various up sells is a must.

Split testing is the way to go to keep driving your profit up.

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@hhumaira · Mar 29 '18

$0.08

Thanks for your valuable post.I cullected many information from your blog.
Thanks.
@resteem,upvote & follow done.

👍 ionlysaymeep

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@ionlysaymeep · Mar 29 '18

meep

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@squishy · Mar 29 '18

why do you meep that?

👍 saysthankyou, saysyourewelcome, loosely-lucid, anondelegate, denada

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@niloyroy · Mar 29 '18

Very good job bro.

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@spaminator · Mar 29 '18

$0.28

Generic comments could be mistaken for spam.  

[Tips to avoid being flagged](https://steemit.com/steemit-abuse/@spaminator/updated-your-reputation-could-be-a-tasty-snack-with-the-wrong-comment)


Thank You! ⚜

👍 adm

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@tts · Mar 29 '18

To listen to the audio version of this article click on the play image.
[![](https://s18.postimg.org/51o0kpijd/play200x46.png)](http://ec2-52-72-169-104.compute-1.amazonaws.com/sme__creating-an-upsell-strategy.mp3)
Brought to you by [@tts](https://steemit.com/tts/@tts/introduction). If you find it useful please consider upvote this reply.

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@zeshanjaved · Mar 29 '18

its really an informative post ever..thanks for sharing.😘👍

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