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A couple weeks ago I wrote an article about [recovering AVA (Travala)](https://peakd.com/hive-167922/@tarazkp/dead-beacon-chain-recovery-tool-2md) from the defunct Beacon chain onto BSC, using the [recovery tool,](https://www.bnbchain.org/en/token-recovery) and thought I would update, as there were/are some issues. Mine was stuck in Trust Wallet and while the recovery went surprisingly smoothly through the tool, there was an advised seven day wait for the token return. However, seven days later, there was no tokens, but the other two I recovered (a little BNB and USDT) appeared in my wallet no issue. What I discovered was that I had to add the token to the list, *but* there were several AVA tokens listed, with two on the BNB Smart Chain. Finally though, I found the right place with the token logo just reading "BEP20" and while the tokens were there listed as AVA, there was no value given.

> So I transferred to Binance.

No issues there, no warnings, no red flags except, rather than being called AVA, it was called "AVAOLD" And after all the confirmations went through, *it is still confirming.* The tokens haven't been credited. So, investigating a bit further....

![image.png](https://files.peakd.com/file/peakd-hive/tarazkp/23wgcxFx29QK9peE9JJM1QPp8PNLsF7NbMYtXKxobG5PAk4hoe2hyWCdXDrnnVMVAC5kZ.png)


![image.png](https://files.peakd.com/file/peakd-hive/tarazkp/23t7938nP2ckBaEUMFEUY6gS9mdgVXsxaugeyZvEgKJjYDjrZr5SuEpsoD3UUETQtEmVL.png)

> Deposit suspended. 

## WTF does that mean?

To cut a long story, filled with many searches and click through unhelpful help lists and FAQs, last night I was able to force through to talk to a person directly at Binance (chat) and after checking the transaction and investigating a bit, the wallet is suspended for the time being only, but the tokens are there. This is positive information, as while inconvenient and annoying, at least I haven't lost the tokens. And as you can see from the snip above, I can set a reminder for when deposits open up again and I was told, that if they aren't credited in an hour or so, there is a link I can query.

> This all took about five minutes of chatting. 

I was already prepped already with my Tx ID and explained the situation in a sentence, but it was a *good experience.* And I wonder at what point the companies will learn that it is better to have humans than useless FAQs, out-of-date links, and AIs that point at everything but the answer. I get it, it is cheaper not to employ humans, but that is because the cost is put on the user instead. 

# Why Hive

I spent *many hours* trying to solve the problem over the space of a few weeks and months. Firstly, it was the locked tokens in Trust on a dead chain. Then it was finding out about the recovery tool. Then it was working out why they weren't appearing in my token list. Then it was getting stuck in Binance. And, I am not the only one - thousands of people likely spent similar amounts of time working out what was going on, because 

> *Crypto communication is shit.*

It is terrible because despite being projects worth tens of billions of dollars in market cap, the majority of them have no "centralised" was to distribute information and instead, there is random pieces of information, randomly distributed across *centralised* platforms. Twitter, Discords, Telegram, Medium, Facebook, and what would amount to fan sites. Not only is the information disjointed, often poorly written, opaque and unclear, it is also largely untrustworthy, as it is coming from unverified sources, with unvalidated insight. 

>All of the projects should have a *dedicated* interface on Hive.

Most of them have various foundations and the like that do a lot of the development work, and these should have an interface similar to [InLeo](https://inleo.io/) where they can build an *out-of-the-box base for their community, and still have the benefits of having anyone contribute and share information. Yet, they would also be on a distributed platform, where there information is secure and "unjudged" by the platform, or have to worry about being banned. Then, there are also all of the tools available that they would either already have access to or could build into their interface if they choose, with polls, votes, additional communities and the like, as well as the ability to *moderate* their community in a number of ways. It really is *ridiculous* that they are relying on Discords to serve as their project home for the community, especially given all the scam and spam issues.

> A no-brainer.

I am hoping that this is what @khaleelkazi will suggest for the Dash community and perhaps if there is a quick-start solution for a community they can offer, other projects might come aboard due to the low-cost of setup, and the wide range of variations available. In time, more applications can be integrated, where there are robust helpdesks, and still those currently largely annoying AI services available. But more importantly, a place where participants can have a trusted community to rely on for their questions, and in time, build true crypto influencers that are there because of their skill and knowledge, not because of their ability to hype the platform algorithms. 

In my opinion, Hive is one of the most underrated crypto projects out there, because it offers *real people* the ability to participate at multiple layers, without it all just being about the price of the token, or some abstract idea of a solution to something that might not even be a problem. Hive does have a solution to the problems of centralised media, but it is currently underperforming, and heavily underutilised. The infrastructure is there and keeps developing, it just needs to be applied and innovated for usecases. 

Anyway, I am likely dreaming that crypto project owners and developers will actually want to get serious about providing for their community, and improving the user experience in crypto in general. They all talk a big game about decentralization, yet don't seem to care about actually using the tools that are already available to help the vision become a reality, and instead keep empowering centralization through the apps they use, and the tokens they sell for fiat glory. 

Hive is ahead of the curve, but flying under the radar.

Taraz
[ Gen1: Hive ]



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Posted Using [InLeo Alpha](https://inleo.io/@tarazkp/hive-usecase-and-recovery-c2w)