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Today is another episode of my business talk series, I can't even imagine myself giving tips or writing post that is related to business, well anything can really happens. Have been short of topics lately and this particular topic came to mind and I know it is one thing or phrase most business always believe in without knowing that at some point it can ruin their businesses. I do hear people utter the statement that customers are always right especially when your employees are trying to correct a customer or not yielding to what customer are complaining about. But come to think of it, Are Customer Always Right?

No and no, customer are not always right, lot of business have fall because to this thing always trying to adjust to every customers complain or at times the employer will behave abnormal or tall harshly to the employees because of customer reactions towards them. This at times make the employee feel dejected or not wanted whenever this type of situation occur and at times they may even resign or won't do the right thing they were suppose to do. As an entrepreneur or business owner we should know that out of 20 customers we should be expecting some Judas Iscariot who will want to make everything look like hell to us and at times adjusting to everything a customer says or do will always make us look like a novice or someone that doesn't know what he or she is doing or produce. Here are some reason customers aren't right.

#### When They Treat Your Workers Wrongly

Every workers have their right to be treated well, there are some customers they will just show up and start shouting or blaming your workers for not attending to them well, especially when they purchase a product, make use of it and the result wasn't up to their expectations. This always happens and I have actually witness it and I was so shocked how the employers too action that day, she was just supporting the customer and making the worker feel somehow that day which shouldn't be so. This can make the worker to be somehow afraid when attending to a customer because they don't know how you will react to them or can give such customer the right to attack any of your workers anyday. We should always take note of this, never make your workers feel dejected in the face of your customers.


#### Note this, You Dont Need All Customers

Most business don't always understand this part, why will you need everyone to be your customer, that is where fault will start coming in. When you start having this thinking, you will want to do everything in your power to keep them even when they are at fault you will always find means to lift up there spirit so they won't leave your company or business. You need to stop that because if care isn't taken it will have some effect on your workers. There are even some stubborn customers, always complaining every time or find one fault or the other, let them go, it will only cost you some profit but you know on a long run you will surely have peace of mind.

Do you know most complain are always because their expectations are always beyond normal when using a product and if their expectations aren't met, it will surely be a problem and lead to complain. Really witness a lot especially when using drugs or light body cream, if it doesn't work out, they will surely complain. Producers are humans and not God that will know exactly what your problem is and have every cure to it. Always having this Thought that customers are always right will greatly have effect on you and your workers, don't let them feel rejected instead always encourage them in their decisions, to do their best and things will always go well

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