You forget that not many people care that much about agencies spying on them, or that their voice is under censorship control. The average person just does not care as they have nothing to hide. They take the rough with the smooth. Only Criminals are willing to jump through the hoops in order to obtain privacy. If you want mass appeal you cant expect them to go to great lengths to get it. There has to be trade offs and you have to stay grounded in reality.