>This is a common problem with many Exchanges but OpenLedger not only takes down their wallet frequently, they also misplace funds. I have had to open multiple tickets to ask about where funds disappeared to, typically resolution time is 1-3 weeks.

honestly i am tired of open ledger my self, don't know how many times i have had to open a new account with them. they are so incompetent . They really need to resolve this issue.