@mxcexchange it would be nice if we didn't have to send KYC information/photographs via email just to change the password of our accounts.

I created an account, the password I entered kept implying it wasn't correct (it definitely was), so I went to reset the password and it said "security too low".

I contacted support and they said I had to send a plethora of personal information (I hadn't even logged in yet let alone filled anything out about myself to trade) regarding the account + photographs of myself, passport/driving license. I absolutely refuse to do that through email given how unsecure it is.

Hopefully you'll improve things so that password resets are more fluid, less unsecure. Perhaps encouraging 2FA over the email process. Unfortunately, I'll be abandoning that account I created and not trading on the platform as a result.