| json_metadata | "{"app":"Musing","appTags":["Question"],"appCategory":"Question","appBody":"<p><strong>Chatbot</strong> is new way of interacting with humans. It is also know as talkbot and has many other similar names like chatter bot, Instant Messenger bot and Interactive agent. </p>\n<p>In simple words if I were to define <strong>chatbot</strong> than it is a computer program powered by Artificial Intelligence that simulates human conversation through voice commands or text messages or both voice and text. The good thing is that it uses pre-calculated keywords and phrases to ascertain the text-based signals and it would look like that you are talking to a real person.</p>\n<p>Some of the real life example of chatbot is as follows that would give you the glimpse that you have already interacted with a chatbot.</p>\n<p>1. <strong>Siri, Alex from Amazon and Google Assistant</strong> are examples of AI powered chatbot that interact with humans as if a real person is talking to you and answering your queried. </p>\n<p><br></p>\n<p><img src=\"https://cdn.vox-cdn.com/thumbor/t3KfT4Cx7iNSkaFTGJgDH1I4l1w=/0x0:2500x1667/920x613/filters:focal(1050x634:1450x1034):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/54355391/dan-seifert-amazon-echo-dot-review-1.0.0.jpg\" /></p>\n<p> Image Courtesy: theverge</p>\n<p>2. <strong>AI powered chatbots for Banking Industry:-</strong> </p>\n<p>Major Banks are using chatbots to help their customer pay utility bills. Yes, its true now by interacting with these chatbots specially made for Banking services you can pay your various utility bills like - electricity and phone bills are the ones I've tried and believe me the interacting was so smooth that just typing in a few words and numbers I was able to my my bills.</p>\n<p><br></p>\n<p><img src=\"https://www.hdfcbank.com/htdocs/onChat/images/logo.png\" /></p>\n<p>Image courtesy: HDFC Bank</p>\n<p>As an example I've used HDFC bank chatbot very frequently and the expereince was amazing.</p>\n<p>3. <strong>Chatbot for Increased Customer services</strong></p>\n<p>If you are into a Business and that requires a lot of customer interaction than fear not chatbot helps here as well. These AI powered chatbot can work smartly to handle customer questions and concerns in a very appropriate manner. These bots are well trained before being life so there shouldnt be any concerns using it. Also, its cost effective and these chatbot work 24x7</p>\n<p><br></p>\n<p><img src=\"https://thumbor.forbes.com/thumbor/960x0/https%3A%2F%2Fspecials-images.forbesimg.com%2Fdam%2Fimageserve%2F1017996790%2F960x0.jpg%3Ffit%3Dscale\" /></p>\n<p>Image courtesy: shutterstock</p>\n<p>Now if I were to conclude in one line - Chatbot is a intelligent computer program that interacts with human in real time. The ultimate goal of chatbot is to help and solve our daily problems may it be tied to answering questions or paying our utility bills.</p>","appDepth":2,"appParentPermlink":"f3j5xem75","appParentAuthor":"palongo","musingAppId":"aU2p3C3a8N","musingAppVersion":"1.1","musingPostType":"answer"}" |
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